SKILLANGELS PRIVACY POLICY

Download PDF version

Protecting your private information is our priority. This Privacy Policy applies to SkillAngels (www.skillangels.com, www.blessedangel.org, and www.kinderangels.com) and governs data collection and usage. For this Privacy Policy, unless otherwise noted, all references to Edsix BrainLab include these websites. By using the Edsix BrainLab website, you consent to the data practices described in this Statement.

SkillAngels is an educational platform designed for students, parents, and schools. By using our services, you agree with the practices described in this policy.

COLLECTION OF PERSONAL INFORMATION

We collect personal information directly from users in connection with their use of our services. This may occur when users register for an account, participate in learning activities, contact us for support, or provide feedback.

The personal information collected may include, but is not limited to, the user's name, date of birth, school name, grade, contact details, and information relating to usage and performance within the platform.

We also collect device and usage data through cookies and analytics tools, including Google Analytics, as described below.

COOKIES AND TRACKING / TRACKERS DISCLOSED

We use cookies and similar technologies to enable platform functionality, analyze usage, and improve user experience. Non-essential cookies are used only after user consent. Users can accept all cookies, reject non-essential cookies, or manage cookie preferences at any time through Cookie Settings.

Trackers disclosed: The following trackers may be used on www.skillangels.com:

We use Google Analytics and Google Tag Manager. These trackers (including scripts from googletagmanager.com and google-analytics.com) load only after you provide consent in our cookie banner. Cookie names used by Google Analytics include _ga, _gid and _gat. Full cookie details are in our Cookie Policy. You can opt out of Google Analytics through our cookie banner, your browser settings, or the Google Analytics opt-out browser add-on.

USE OF INFORMATION

We use personal information to provide, operate, and manage our services, to personalize learning experiences, to monitor and assess student progress, to improve platform functionality and performance, and to maintain the security, integrity, and proper use of the platform, including the prevention of misuse, fraud, and unauthorized activity.

LEGAL BASIS FOR PROCESSING

We process personal information based on one or more valid grounds, including user or parental consent, the necessity to provide and deliver requested services, and our legitimate operational interests such as improving services, ensuring platform functionality, and maintaining security. Where processing is based on consent, such consent may be withdrawn at any time, subject to applicable legal or contractual limitations.

CHILDREN AND STUDENT DATA

The platform is designed for use by students under the supervision of schools and parents or guardians. Accounts are created and managed by authorized schools or parents, and personal information relating to students is collected only with appropriate authorization.

SCHOOLS AND EDUCATIONAL INSTITUTIONS

Where the platform is used through schools or educational institutions, student data remains under the control of the respective institution. Edsix BrainLab acts solely as a service provider, processing such data only to deliver the agreed educational services. Student information is used strictly for educational and service-related purposes and is not used for advertising or unrelated commercial activities.

DATA PROCESSING AND AGREEMENTS

Where services are provided to schools, educational institutions, or other organizations, we operate under formal agreements that define the manner in which personal information is collected, used, processed, and protected.

ACCESS CONTROL

Access to personal information is restricted based on defined user roles and responsibilities. Students may access only their own information. Parents or guardians may access information associated with their child accounts. Teachers may access information relating only to students assigned to them. Administrative access is restricted to authorized personnel with a legitimate operational need.

USER RIGHTS AND DATA SUBJECT ACCESS REQUESTS (DSAR)

Under applicable privacy laws, including GDPR and UK GDPR / UK DPA 2018 where they apply, users (or a parent or guardian acting for a child) may submit a Data Subject Access Request (DSAR) and other privacy requests. These rights include access, correction, deletion, restriction, objection, and data portability, where applicable.

To submit a Data Subject Access Request (DSAR), email support@skillangels.com with the subject “Data Subject Access Request”. Please include your name, the email used on the SkillAngels account, and a short description of the request. We will respond within one month of receiving a valid request.

DATA RETENTION PERIODS

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, to comply with legal and regulatory obligations, and to support legitimate business and operational requirements. Typical data retention periods are:

Upon expiration of the applicable retention periods, personal information is securely deleted, anonymized, or de-identified, except where retention is required for backup, legal, or business continuity purposes.

SHARING OF INFORMATION

We do not sell, rent, or lease personal information to third parties. We may disclose personal information to service providers who perform functions such as analytics (including Google Analytics), communication, payment processing, technical support, and infrastructure hosting, as well as with educational institutions associated with the user.

SECURITY OF PERSONAL INFORMATION

We implement appropriate administrative, technical, and organizational measures to protect personal information against unauthorized access, use, disclosure, alteration, or destruction. No method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

DATA PROTECTION OFFICER (DPO) / PRIVACY CONTACT

For privacy queries and Data Subject Access Requests (DSAR), contact our Data Protection Officer (DPO) / privacy contact at support@skillangels.com. Where a formal DPO appointment is required under applicable law, privacy requests may be directed to the same email address.

CONTACT INFORMATION

If you have any questions, concerns, or requests relating to this Privacy Policy, the handling of personal information, or to submit a Data Subject Access Request (DSAR), contact us at support@skillangels.com.

Edsix Brainlab Pvt. Ltd., B6-07, Sixth Floor, Block B, IITM Research Park, Kanagam Road, Taramani, Chennai - 600113, Tamil Nadu, India.